Return Policy
At Robo-Green, we pride ourselves on the technical excellence of our autonomous mowers. To maintain our high standards, returns are strictly accepted only in the event of a verified manufacturing defect. Our team is here to support the long-term performance of your unit, ensuring that every customer receives a product that meets factory specifications.
Exceptions
We stand by the quality of our Yarbo units and offer returns exclusively for verified manufacturing defects to ensure peak performance. Please be aware that our policy does not cover cosmetic scuffs, standard wear from use, or any damage resulting from improper handling and misuse. All returns must undergo a technical inspection of the internal systems to confirm a factory flaw. We appreciate your help in keeping our robotic standards high for every customer.
Defect Returns
STEP 01
Initiate Request
Submit a defect claim including photos and your order number.
STEP 02
Secure Packaging
Wait for approval and then follow the specific packaging instructions provided.
STEP 03
Ship and Track
Ship with our prepaid label and track your unit's inspection status.
If you have questions, please use the main contact details found in our site footer.